Ways to use Ragtime
Build live event experiences, audience campaigns, and avatars with local knowledge. Explore what drives people, invite critical feedback, and bring the responses together in one place. Create role-play where people can practice, reflect, and try again.
We can design the interfaces, set up the workflows, and run the campaigns with you. Explore our services.
A character at an exhibition, an avatar with local knowledge, or a conversation at your event stand. Bring together a voice, an interface, and a reason to get involved, then learn from what people ask and share.
Make the conversation part of the event.
Invite visitors to explore a theme, take part in an activity, or tell you what they think. We can design the complete kiosk experience, from the avatar and conversation to the screens, controls, and media around it.
- Characters and conversations for your event
- Custom kiosk screens and interactive media
- Visitor questions and feedback to review
- Workflows for follow-up after the event
Connect the conversation to the place.
Let an avatar draw on knowledge of nearby places, stories, products, or services. A campus guide, a visitor experience, or a network of venues can each use information relevant to where the conversation happens.
- Knowledge tied to geographical locations
- Content selected for the relevant area
- Experiences on kiosks, websites, or phones
- Conversation reports by location
Explore what people value, what frustrates them, and what they would change. A two-way conversation can ask why, invite criticism, and follow an unexpected response. Ragtime brings those exchanges together so you can see the motivations, recurring concerns, and ideas to follow up.
Reach an audience. Understand the people in it.
Send individual conversation links with context suited to each recipient. Ask about the reasons behind their responses, then compare themes across the campaign. Run the outreach yourself or have our team manage it for you.
- Individual chat links
- Context and instructions per recipient
- Schedules, budgets, and usage limits
- Campaign insights and reports
Invite the feedback you need to hear.
Explore why someone chose a product, what disappointed them at an event, or what would make an idea useful. Invite critical feedback and follow up on the specifics, including views that challenge your assumptions.
- Questions shaped around what you want to learn
- Follow-up questions within the conversation
- Motivations, objections, and suggestions to review
- Connections to your customer and reporting tools
Hear what people think, including the difficult parts.
Invite colleagues to challenge a plan, explain what gets in their way, or suggest a better approach. Ask about their reasoning and bring the responses together, so recurring concerns and differing views can inform the next decision.
- Outreach to a chosen group of colleagues
- Context relevant to each participant
- Concerns, suggestions, and recurring themes
- Reports to guide follow-up discussions
Rehearse giving feedback, handling a disagreement, or making a case. An avatar takes the other role, so people can try different approaches and reflect on how the conversation went before facing it in real life.
Rehearse the difficult conversation.
Practice a negotiation, a first management conversation, or a sensitive discussion with a colleague. Pause to reflect, try another approach, and repeat the scenario as part of your training.
- Avatars with defined roles and personalities
- Scenarios for communication and soft skills
- Repeated practice with different approaches
- Prompts for reflection and debriefing
Build practice around situations your people face.
We can help write the scenarios, shape the characters, and design the move from role-play to reflection. Use familiar situations from your work, with goals you and your trainers define.
- Roles, situations, and goals designed with you
- Guided practice and debrief conversations
- Access through a learning platform or link
- Onboarding and course materials alongside practice
We can build it and run it with you.
Use the platform yourself, bring us in for part of the work, or ask us to take on the complete project. We agree the scope with you.
Campaigns managed for you
We can design the conversations, prepare the outreach, run the campaign, and report on motivations, critical feedback, and findings worth following up.
Complete kiosk interfaces
We design the screens, controls, media, and avatar conversation as one experience, suited to your venue and audience.
Workflows and connections
We set up what happens during and after a conversation: collect responses, connect your systems, and arrange follow-up tasks.
There is room for other ideas, too.
Product discovery, knowledge access, onboarding, and change projects also have a place here. Explore the examples below, or bring us a use we have not thought of yet.
Help someone compare options, explore a service, or find a useful detail in your documentation. These everyday uses can sit alongside an event, a campaign, or an experience of their own.
Help customers compare their options.
Let customers explore a range, compare options, and bring up product images or configurations during the conversation. Use it for a launch, in a showroom, or on your website.
- Product details and comparisons
- Questions about your offers
- Product displays connected to the conversation
- Conversation reports by location
Help visitors plan their next step.
Give people a way to explore what a venue offers, find a relevant service, or prepare for a visit. Bring the information together in a conversation they can choose to use.
- Website and kiosk access
- Text and voice conversations
- Language settings for your audience
- Manage multiple locations in one place
Ask a question instead of searching through documents.
Connect your manuals, policies, and other reference material. People can ask in their own words and follow the cited sources for more detail.
- Search across your own content
- Add documents, videos, and images
- Review recurring questions
- Source citations in answers
Ask people about their experience, collect suggestions, or help them understand a new way of working. Conversation summaries give you a starting point for deciding what to follow up on.
Ask people how a change affects their work.
Use a guided conversation to ask what is working, what is difficult, and what support people need. Review their responses before deciding what to do next.
- Questions you define
- Guided follow-up questions
- Response summaries for review
- Export to your reporting tools
Give people somewhere to share an idea.
Let colleagues describe a problem or suggest an improvement. The assistant can ask for more detail and summarize submissions for the people reviewing them.
- A shared link for suggestions
- Follow-up questions for more detail
- Ideas grouped by topic
- Summaries for review and discussion
Help people work through a new process.
When a tool, policy, or routine changes, give people a place to ask how it affects their work. Base the answers on your guidance and review where questions keep coming up.
- Your change guides and instructions
- Questions about the new process
- Recurring topics and concerns
- Conversation summaries for follow-up
Explain the plan and leave room for questions.
Share your plans, priorities, and the reasons behind them in a form people can ask about. Review the questions to find where more explanation or discussion would help.
- Your plans and supporting documents
- Answers based on the material you share
- Reports on common questions
- Conversation summaries for discussion
Find an example close to your work
Tell us what you have in mind
An event, a campaign, a practice scenario, or something else. We'll work through the idea and discuss what our technology and team can contribute.